Decorum CRM covers the entire cycle of customer relationship which doesnt end with closing the opportunity. The customer needs to be serviced with on-time deliveries and timely updates of whats happening with the order as well. The following features are covered as part of Decorum CRM:-
- Create opportunities and assign them to yourself or your team member
- Track opportunities throughout the pipeline
- Plan and complete activities for different opportunities
- Capture potential items that can be sold as part of an opportunity and then convert to order on closing the opportunity
- Get performance of sales person or entire sales team
- Keep detailed centralised contact book of all sales persons
- Track order after successfully closing the opportunity